Retention > Ads  ·  Experience > Hype

Turn customer feedback into repeat business.

A QR code, a link, or just their voice. Customers tell you what they really think, and Retenly turns it into what to fix. Built for local businesses across India.

No app for your customers Works in any language Live in a day
AI theme: “slow service”
How was your visit? Live form
★★★★★
Tap & speak
your feedback, in your language
Gujarati · transcribedજમવાનું ખૂબ સ્વાદિષ્ટ હતું+ POS
Hindi · transcribedस्टाफ अच्छा था, थोड़ा इंतज़ार करना पड़ा± MIX
EnglishLoved the vibe, we'll be back!+ POS
One tool, every counter, every chair, every clinic
Restaurants & cafés Gyms & studios Salons & spas Retail & stores Clinics & care Cloud kitchens
The silent churn

Most unhappy customers never complain. They just stop coming back, and you never find out why.

Ads bring people in once. Experience brings them back.
One happy regular is worth more than a thousand paid clicks. Retenly helps you make more of them.
How it works

From a quick tap to a clear to-do list.

No dashboards to learn, no surveys to design. Retenly does the listening and the thinking, so you just get the decisions.

Customers scan or speak

A QR on the table or bill, or a link on WhatsApp. They rate, type, or simply talk, in whatever language feels natural.

AI reads every word

Voice is transcribed and translated. Retenly scores sentiment and clusters what people keep mentioning, the good and the broken.

You see what to fix

Your dashboard surfaces the top themes, trends over time, and your reputation, so you act on facts, not guesses.

The unfair advantage

Your customers speak.
Retenly listens.

In smaller cities, people would rather talk than type. So let them. They tap once and speak in Gujarati, Hindi, Marathi or English. Retenly transcribes it, translates it, and reads how they felt.

ગુજરાતી Gujarati हिन्दी Hindi मराठी Marathi தமிழ் Tamil English + more
Voice note · 0:07 Tap to play
Transcribed from Gujarati
“ખાવાનું સરસ હતું પણ સર્વિસ થોડી ધીમી હતી.”
“The food was great, but the service was a little slow.” Positive on food. Issue flagged: service speed.
What you get

Everything you need to hear your customers, and act.

Frictionless forms

QR or link. No app, no login. A customer finishes in under 15 seconds.

Multilingual voice

Spoken feedback, transcribed and translated automatically.

AI analysis

Sentiment and repeating themes across every response, in plain language.

Owner dashboard

Trends and top feedback, clear enough to read on your phone.

Reputation management

Send happy customers to Google; catch unhappy ones privately, first.

Market insight

Spot what customers want next, and where you're quietly losing them.

See it for real

Don't take our word for it. Try both sides.

These are live. The same form your customers fill, and the same dashboard you would log into.

For your customers

A real feedback form

Open the sample form for Wok on Fire and leave feedback by text or voice. This is exactly what a QR code opens.

The Retenly feedback form for Wok on Fire, with emoji rating and voice recording
Open the live form ↑ No signup needed
For you

A real owner dashboard

Log into a sample dashboard and see how feedback turns into themes, trends and clear next steps.

A Retenly owner dashboard showing sentiment and summary
Open the dashboard ↑ Demo login provided on the page
Already listening

Trusted by Rajkot's favourite spots.

Cafés, restaurants and gyms across the city already collect feedback with Retenly, in text and in voice.

Stop guessing.
Start growing.

See what your customers are really saying, and exactly what to do about it. Book a 15 minute walkthrough. No slides.

Get in touch today